Support & Help Desk

    Client Support Center

    Submit a support request, send screenshots, and get help with your website, CRM systems, automations, AI receptionist, domains, billing and more.

    What We Can Help With

    Our team is ready to assist you across all our core services and platforms.

    Website Edits

    Text changes, image swaps, and minor layout adjustments.

    System Automations

    Fixing workflows, triggers, and automated follow-ups.

    AI Receptionist

    Script adjustments, knowledge base updates, and call routing.

    Domain & DNS

    Connecting domains, setting up professional email, and SSL issues.

    Platform Issues

    Troubleshooting CRM glitches, login problems, and access.

    Billing & Account

    Updating payment methods, invoices, and plan changes.

    Software Support

    Installation, configuration, and troubleshooting of business software.

    Remote Desktop Support

    Secure remote sessions to resolve technical issues directly on your device.

    Cloud Support

    Google Workspace, Microsoft 365 setup, and troubleshooting.

    Support Options

    Choose the best way to get help based on your needs and current plan.

    Help Desk Ticket

    Submit a detailed request through our portal for standard issues, edits, and troubleshooting.

    Popular

    1-on-1 Zoom Call

    Book a dedicated screen-share session for complex troubleshooting, strategy, or team training.

    Priority Phone/SMS

    Direct channel access for our premium retainer clients for quick questions and priority support.

    Priority Levels Explained

    Urgent (Emergency)

    Website is completely down, AI is giving wrong pricing, or critical automations are sending incorrect messages. Addressed ASAP.

    High Priority

    Lead capture forms are broken or calendar bookings are failing. Addressed within 1 business day.

    Standard Support

    Text edits, image swaps, script tweaks, or general questions. Addressed within 2-3 business days.

    Low Priority

    Minor styling tweaks, future feature requests, or non-urgent questions. Addressed within 3-5 business days.

    Included vs. Billable

    ✅ Included Support

    • • Minor website text/image updates
    • • Fixing broken links or existing automations
    • • AI Receptionist script refinements
    • • General troubleshooting and platform support

    💰 Billable (Requires Estimate)

    • • Designing completely new pages or funnels
    • • Building new complex automations from scratch
    • • Custom API integrations or major structural changes
    • • Complete website redesigns

    Common Help Topics

    Quick answers on how to get the help you need efficiently.

    Submit a Support Request

    Fill out the form below and our team will get back to you based on your priority level.